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Software as a service (SaaS)Â allows users to connect to and use cloud-based apps over the Internet.Â
SaaS provides a complete software solution that you purchase on a pay-as-you-go basis from a cloud service provider. You rent the use of an app for your organization, and your users connect to it over the Internet, usually with a web browser. All of the underlying infrastructure, middleware, app software, and app data are located in the service providerâs data center. The service provider manages the hardware and software, and with the appropriate service agreement, will ensure the availability and the security of the app and your data as well. SaaS allows your organization to get quickly up and running with an app at minimal upfront cost.
Advantages of SaaS
Gain access to sophisticated applications. To provide SaaS apps to users, you donât need to purchase, install, update, or maintain any hardware, middleware, or software. SaaS makes even sophisticated enterprise applications, such as ERP and CRM, affordable for organizations that lack the resources to buy, deploy, and manage the required infrastructure and software themselves.
Pay only for what you use. You also save money because the SaaS service automatically scales up and down according to the level of usage.
Use free client software. Users can run most SaaS apps directly from their web browser without needing to download and install any software, although some apps require plugins. This means that you donât need to purchase and install special software for your users.
Mobilize your workforce easily. SaaS makes it easy to âmobilizeâ your workforce because users can access SaaS apps and data from any Internet-connected computer or mobile device. You donât need to worry about developing apps to run on different types of computers and devices because the service provider has already done so. In addition, you donât need to bring special expertise onboard to manage the security issues inherent in mobile computing. A carefully chosen service provider will ensure the security of your data, regardless of the type of device consuming it.
Access app data from anywhere. With data stored in the cloud, users can access their information from any Internet-connected computer or mobile device. And when app data is stored in the cloud, no data is lost if a userâs computer or device fails.